Shipping & Handling
Shipping Methods and Timeframes
We offer several shipping options to meet your delivery needs. Standard shipping typically requires 3-7 business days for delivery after order processing. Expedited shipping options are available for faster delivery, usually within 1-3 business days after processing. The specific shipping methods available during checkout will vary based on your delivery location and the items in your cart.
Order Processing
All orders are processed within 1-2 business days after payment confirmation, excluding weekends and holidays. During peak seasons and promotional events, order processing may require additional time. You will receive a shipping confirmation email with tracking information once your order has been shipped from our distribution center.
Shipping Costs
Shipping costs are calculated based on your delivery address, order weight, and the shipping method selected. The exact shipping cost will be displayed during checkout before you complete your purchase. We occasionally offer free standard shipping promotions throughout the year, which will be automatically applied at checkout when applicable.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number and a link to monitor your package’s delivery progress. You can also check your order status at any time by logging into your account on our website at chicseveryday.com and viewing your order history.
International Shipping
We currently ship to select international destinations. International shipping costs and delivery times vary significantly by country and are calculated during checkout. Customers are responsible for any customs duties, import taxes, or fees imposed by their country, which are not included in the shipping cost or product price.
Shipping Restrictions
Some locations may have shipping restrictions due to carrier limitations or local regulations. If we are unable to ship to your address, you will be notified during the checkout process. We reserve the right to cancel any order that cannot be successfully delivered to the provided address.
Multiple Shipments
If your order contains multiple items that ship from different locations, you may receive separate shipments. You will not be charged additional shipping fees for multiple shipments, and you will receive separate tracking information for each package.
Delivery Issues
If you experience any issues with your delivery, please contact the shipping carrier directly using the tracking number provided in your shipping confirmation email. For missing packages or delivery problems that cannot be resolved with the carrier, please contact our customer service team through the help section on chicseveryday.com.
Address Accuracy
Please ensure your shipping address is complete and accurate before completing your purchase. We are not responsible for orders shipped to incorrect addresses provided by the customer. If a package is returned to us due to an incorrect address, we will contact you to arrange reshipment, which may incur additional shipping fees.
Holiday Shipping
During holiday periods, we recommend placing orders early to ensure timely delivery. Specific holiday shipping deadlines and information are announced on our website each season. Please note that carriers may experience delays during peak shipping periods.
Questions
For additional information about shipping, please visit our Help Center at chicseveryday.com or contact our customer service team through the online contact form available on our website.